Two communication channels

September 28 2017

Communication is a cornerstone of healthy, successful relationships. Your ability to communicate affects all aspects of your life: your workplace, at home, in personal relationships, even your vacation.

We can define communication in one of two categories, open or closed channels.

Open channels:

Are clear and direct
Leave less room for misinterpretation and confusion
Question-centric
Neutral
Energy flows freely
Creativity is encouraged

Closed channels:

Can be vague and dismissive
Result in assumptions and over-analysis
Statement driven
Judgemental
Energy is blocked
Limited exchange of ideas

Communication skills don’t come naturally to everyone but can be practiced and developed in time.

Look for ways to build and promote open channels of communication. Schedule check-ins. Develop mechanisms for feedback. Ask thoughtful questions and take time to listen to the answers.