Steal skills from another industry

May 18 2012

There are certain tools that are transferable, regardless of industry or job title.

Step inside Tiffany’s. You’ll see plenty of couples and women roaming around. Inch closer to the diamond cases and eavesdrop. You won’t hear any hard selling from the staff. The product speaks for itself. If you’ve come to Tiffany’s, you want the name on your finger.

The good sales people say very little. When they do speak, they repeat…


Universal worry: “Am I good enough?”

May 10 2012

“Do I belong in this group?”

“Does what I have to say matter?”

“Are my ideas valuable?”

These are questions that have plagued the most brave, the most confident, the most successful among us. At some point in time, most people have had these thoughts.

The difference lies in the answer.

Successful people know how to convince themselves “YES!”

And even if they don’t believe it, they pretend anyway.


We are quick to write people off.

April 15 2012

And why shouldn’t we?

Time is precious, our attention span is short, and we’re used to getting the information we need quickly. We skim recipes, comb through headlines, and bullet point information streams for what’s relevant. Menus, lists, choices, options, instructions, waivers, forms, classes, listings, fees—

It seems only natural we do the same with people.

We look to titles, degrees, labels, honors, boastings, pedigrees, and recommendations to help us learn if what…