Above, beyond, and the unexpected

March 31 2018

Anyone can construct a building and call it a hotel. Some will care about cleanliness and service. A few more will add personal touches, unique decorations, or interesting artifacts. Fewer still will care about the unexpected, delighting guests in the process: Hats and gloves and a warm jacket folded for winter months, hot bottles of water placed between sheets to warm beds, organized happy hours where guests are invited…

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Your daily five

March 24 2018

Five minutes. Five minutes in the park or walking around the block.

Five minutes to remind you that YOU are the most important item on your to-do list.

A five minute reward. Linger over your morning coffee, stop into the bakery, or visit the farmer’s market on your way home. Play an at-home yoga video, light a candle, write in your journal, or sit quietly. Five minutes refueling your mind…

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52 ways to connect

March 19 2018
  1. Make a phone call.
  2. Send flowers.
  3. Write a note.
  4. Return an email.
  5. Volunteer with a local organization.
  6. Donate books.
  7. Host a garage sale.
  8. Share a hug.
  9. Cook dinner for friends.
  10. Surprise an older relative.
  11. Join a club.
  12. Listen to a motivational podcast.
  13. Take a walk in nature.
  14. Smile to a stranger.
  15. Use first names in meetings.
  16. Start a book club.
  17. Enroll in…
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In defense of certificates

March 11 2018

Certificates, medals, awards, recognition dinners. Necessary? Perhaps not. Here in Nepal, I can get a certificate for donating blood, for giving money, for simply showing up at an event.

A piece of paper is not always meaningful. I could argue that the rate in which certificates are doled out lessens their value. But public appreciation makes everyone feel good. And when people feel good, they do their…

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Your plan should not include a miracle

March 04 2018

This is the best piece of advice I have received: If you’re planning on a miracle, you don’t have a plan.

A large sum of money that suddenly comes into your possession. A phone call from a famous person who wants to interview you. A perfect press announcement in the nation’s most popular newspaper. A prize.

Plan on making your own miracle. You’ll be a lot more successful that way.

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